Privacy Policy

1. Introduction

This Privacy Policy explains how ARCADEX collects, uses, and protects your personal information when you use our website www.arcadex.us. We are committed to ensuring the protection of your data in compliance with the General Data Protection Regulation (GDPR).

2. Data Collected

We collect the following information when you use our website:

  • Personal information: First name, last name, email address, phone number, mailing address.

  • Payment information: Banking details (via secure payment providers).

  • Browsing data: IP address, browser type, pages visited, session duration.

  • Cookies: Data collected to improve your user experience.

3. Use of Data

Your personal data is used to:

  • Manage your orders and deliveries.

  • Contact you for customer service purposes.

  • Improve our website and personalize your user experience.

  • Send you promotional offers if you have consented.

  • Ensure site security and prevent fraud.

4. Data Sharing

We do not sell or rent your personal data. However, certain information may be shared with:

  • Our service providers (payment, delivery, customer support).

  • Authorities, if required by law.

  • Marketing partners, if you have given your consent.

5. Data Retention

Your data is retained for as long as necessary for the purposes for which it was collected, in accordance with applicable legal obligations.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: You may request the information we hold about you.

  • Right to rectification: You may request corrections to your personal data.

  • Right to erasure: You may request the deletion of your data under certain conditions.

  • Right to data portability: You may request to receive your data in a usable format.

  • Right to object: You may object to the use of your data for marketing purposes.

To exercise these rights, please contact us at: contact@arcadex.us

7. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

8. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Changes to the Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be published on this page along with the updated date.

10. Contact

For any questions regarding this policy, you can contact us at:
Email: contact@arcadex.us